SHIPPING & RETURNS
Due to state regulations, Cylinder Vodka can ship to the following states:
AZ, CA, CO, CT, D.C., DE, FL, GA, HI, ID, IL, IN, LA, MA, NH, NJ, NV, NY, OH, OK, OR, PA, RI, TN, TX, WA WI
Cylinder Vodka cannot ship to the following states:
AL, AK, AR, IA, KS, KY, ME, MD, MI, MN, MS, MO, MT, NE, NM, NC, ND, SC, SD, UT, VT, VA, WV, WY
Contact us if more information is needed, through our department or call (800) 410-0143.
YOU MUST BE 21 YEARS OF AGE TO PURCHASE ALCOHOLIC BEVERAGES!
When shipping your products, the buyer must ensure that the recipient is 21 years of age. Proof of age will be required at time of delivery. We will not be able to refund any shipping charges if your package comes back due to the inability to provide legal proof of age. All purchases by CT residents are subject to applicable sales tax.
The willful misrepresentation of your age or the age of the recipient is a crime in most states, and if you willfully misrepresent your age or the age of the recipient, we will cooperate with authorities to prosecute you to the fullest extent of the law.
Most orders are packed and shipped within 3-5 business days. On occasion, items in limited supply will be placed on backorder and we will notify you by e-mail when they become available. Should an Item in your order need to be ordered we will hold your entire order till all items arrive to save you split shipping charges, unless you specify otherwise.
BevMax does not ship on major holidays and weekends. We do not ship any alcoholic beverages to PO Boxes, APO/FPO addresses, or internationally.
All items are sold from our licensed location in Connecticut. Title of the goods then pass to the buyer. We make no representation to the legal rights of anyone to ship into any state outside of Connecticut. The buyer is solely responsible for the shipment. By placing an order, you authorize us to act as an agent on your behalf to engage a common carrier to ship your order to your selected designation.
Our clientele is reminded that various states impose limitations on the number of alcoholic beverages, which may be purchased and brought into their jurisdiction by a purchaser from another state without requiring the purchaser, a seller or shipper to possess certain licenses or permits. BevMax does not, as a condition of sale, assume any obligation nor bear any responsibility whatsoever for applying or obtaining any permits or licenses. Therefore, we recommend that you investigate the possibility of such limitations and determine the manner in which alcoholic beverages shall be brought into your state from Connecticut so as to comply with all of your state’s requirements.
Should any product be damaged during shipping, please e-mail us at email@example.com department, so we can pursue a claim with the shipping company. If you receive a product that is not to your satisfaction, please contact our firstname.lastname@example.org department by e-mail or call (800) 410-0143. We regret that shipping charges are not refundable.
Our #1 goal is that all our customers are satisfied with their orders.
Should you need to return an item for any reason, please contact our Customer Service department at 203.979.0792 for specific instructions on returning your product.